Summertown Blog

# Tuesday, September 01, 2009

Which is better, bespoke or ready made furniture?

by Meis Kadhem

Ready made furniture is designed, engineered and manufactured to the highest standards by in-house or sometimes external designers from well known furniture manufacturers from all over the world. These designers get the support of a designated team to take their design from design stage to final product.

Of course there are many advantages of using in-house resources: they have available tools, such as factories and staff, to manufacture a long lasting product which will also be available in their portfolio for the future. The end product meets, and in most cases exceeds all relevant test criteria for strength, stability, environmental friendliness and ergonomics, ensuring fitness for purpose.

With ready made furniture, you will receive a warranty period of 1 or 2 years on some of the parts. However, they state very clearly, that their standard warranty on seating products is conditional upon the seating being used in a normal office environment and subjected to normal usage of, on average, 40 hours per week. But, you can always order extra spare parts to maintain the products to their best. There are some Dutch furniture manufactures which have been using the same superior products for over 30 years, with some minor spare part changes, they can even last that long!

For example Ahrend has proven this with their Mehes collection, which was used by Fosters & Partners for the HSBC Headquarters in Hong Kong in 1984 (the furniture is still been used today). In the year 2002, Fosters & Partners have again used the Ahrend Mehes collection to refurbish the HSBC Headquarters in London.
This means, if you ever plan to expand your office, you do not need to go for a totally different look as far the furniture is concern. You just need to give ONE call to Royal Ahrend and you will have your second order, matching your first order!! Isn’t that fantastic!

Custom made furniture is generally designed and manufactured by a local company in your country. This process will allow you to work closely with a designer (hand in hand) to design the ideal furniture piece that will fit the room, resulting in a custom made piece for your office/house/boat, etc.

Most probably, there will be only 1 piece manufactured and that is for you only! Unlike the ready made furniture, which you can find in every brochure/magazine and showroom, custom made is unique with your specific chosen finishing details.

Of course this will also be well designed, engineered and manufactured in a factory with experience and knowledge. However, usually only 1 year warranty is given on their products. The damage control with custom made furniture is lower than with ready made furniture. Because of the used materials!

In my years of experience within the industry I have found that a combination of using standard desking/seating/storage plus bespoke pieces at the reception areas and/or conferencing areas will result in a great office lasting many years and is a great solution!

date: Tuesday, September 01, 2009 11:17:18 AM (Arabian Standard Time, UTC+04:00)

posted in: Office Furniture

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Comments [3]

Thursday, September 03, 2009 11:33:41 AM (Arabian Standard Time, UTC+04:00)
I totally agree with your comments subject to the ready-made and bespoke furniture being of the same quality and the finishes of the various pieces matching each other. Unfortunately I have seen many instances in the UAE market where the quality and finishes, workmanship, and materials used show a marked difference. How can one guarantee that one does not fall victim to such an outcome?
M. Bish
Wednesday, September 16, 2009 9:54:37 AM (Arabian Standard Time, UTC+04:00)
I don’t think you can ever guarantee of not falling victim of a bad purchase, however I do think that there are options to minimize the risk, by planning and not rushing into a decision.

It’s an interesting subject as there is such a fierce competition with corporate furniture and often it’s too late to realize that it’s of low quality until after the client has purchased it!

How does a client protect itself from this? Does the client buy because the salesman was savvy, or the brochure looked nice or the client didn’t take the time to research the furniture quality, or they were simply in a hurry and didn’t give it much thought? It’s also to do with the communication lines between client and manufacturer, if this is kept constant then it can minimize wrong assumptions on finishings. Or is it the ‘age old’ question of price: with the attitude of I’ll get cheap and worry about quality later??

If I was a client and had a large project, and was offered furniture both bespoke and ready made (or combination of both) by a salesperson then not only could I check the manufacturers reputation online as well as their websites but also look closely at previous clients of that manufacturer, which have already made purchases. Perhaps I can go and see their previous projects. As Dubai is a relatively small city clients can take the opportunity to actually go and see these previous clients of the manufacturer and see the furniture there, and experience the finishing, color, texture, etc. In other big cities this is non realistic and new clients have to simply do more research on line, read between the lines and perhaps call and talk to previous clients by phone.

But I do think a close and constant communication between factory and client keeps things more realistic and perhaps certain requirements such as color, shade, etc. can be included in a contract/email beforehand for clarification.
I don’t think it’s ever ONE thing that is to be done to achieve best results or minimize risks of any kind but a combination. Also keeping track of the production of your furniture along the way and being updated of changes can also minimize any hiccups.

zz
ZZ
Friday, October 30, 2009 7:30:09 PM (Arabian Standard Time, UTC+04:00)
I do agree with the comment of ZZ that during the time of production it is great and a good advice to follow and update yourself in order not to have any surprises or wrong expectations. Keep a close watch!Work together
HB
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